Thai Island Wave

Returns Policy

Yes, we are pleased to offer returns on unopened hair extensions within SEVEN (7) DAYS of your order being delivered. We find that we have very low return rates and we are proud of the high quality hair extensions that we offer. However, we understand that there may be a case in which you need to return or exchange your order and we are more than happy to accommodate returns and exchanges on hair extensions that remain in their original condition (extensions cannot be tampered with in any way)! We are not responsible for any stylist trying to custom color or dye your hair. Hair Extensions must be shipped back unopened in its original packaging and the packaging must not be defective in any way or a return will not be issued. Raw Hair extensions are considered a hygienic product. Therefore, we do not offer returns or exchanges if the hair seal on the bundle has been broken!